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Fast Food and Counter Workers
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
Also Known As:
Cafe Server
Cafeteria Server
Cafeteria Worker
Counter Worker
Deli Worker (Delicatessen Worker)
Dietary Aide
Food Server
Food Service Worker
Server
Snack Bar Attendant
Wages
Annual wages for Fast Food and Counter Workers in United States
Job Outlook
Bright
New job opportunities are very likely in the future
United States
2034 Projected Employment
4,029,200
6% Change From 2024
Explore Fast Food and Counter Workers video
Tasks you might complete in a day.
- Accept payment from customers, and make change as necessary.
- Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
- Communicate with customers regarding orders, comments, and complaints.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
- Collect and return dirty dishes to the kitchen for washing.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Balance receipts and payments in cash registers.
- Distribute food to servers.
- Clean and organize eating, service, and kitchen areas.
- Set up dining areas for meals, and clear them following meals.
- Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Wash dishes, glassware, and silverware after meals.
- Perform personnel activities, such as supervising and training employees.
- Plan, prepare, and deliver meals to individuals with special dietary needs.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Plan, prepare, and deliver meals to individuals with special dietary needs.
- Arrange tables and decorations according to instructions.
- Add relishes and garnishes to food orders, according to instructions.
- Plan, prepare, and deliver meals to individuals with special dietary needs.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Brew coffee and tea, and fill containers with requested beverages.
- Notify kitchen personnel of shortages or special orders.
- Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
- Clean and organize eating, service, and kitchen areas.
- Set up dining areas for meals, and clear them following meals.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Monitor and order supplies or food items, and restock as necessary to maintain inventory.
- Replenish foods at serving stations.
Subject areas you may need to master.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Strengths you may need in this role.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Quality Control Analysis - Testing how well a product or service works.
- Speaking - Talking to others.
- Social Perceptiveness - Understanding people's reactions.
- Service Orientation - Looking for ways to help people.
- Time Management - Managing your time and the time of other people.
- Writing - Writing things for co-workers or customers.
- Mathematics - Using math to solve problems.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Operation and Control - Using equipment or systems.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Science - Using scientific rules and strategies to solve problems.
- Coordination - Changing what is done based on other people's actions.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Persuasion - Talking people into changing their minds or their behavior.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Active Learning - Figuring out how to use new ideas or things.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Technology Design - Making equipment and technology useful for customers.
- Negotiation - Bringing people together to solve differences.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Programming - Writing computer programs.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Repairing - Repairing machines or systems using the right tools.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Management of Material Resources - Managing equipment and materials.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Instructing - Teaching people how to do something.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Reading Comprehension - Reading work-related information.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Written Comprehension - Reading and understanding what is written.
- Time Sharing - Doing two or more things at the same time.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Speed of Closure - Quickly knowing what you are looking at.
- Fluency of Ideas - Coming up with lots of ideas.
- Information Ordering - Ordering or arranging things.
- Flexibility of Closure - Seeing hidden patterns.
- Manual Dexterity - Holding or moving items with your hands.
- Finger Dexterity - Putting together small parts with your fingers.
- Selective Attention - Paying attention to something without being distracted.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Near Vision - Seeing details up close.
- Speech Recognition - Recognizing spoken words.
- Oral Expression - Communicating by speaking.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Category Flexibility - Grouping things in different ways.
- Deductive Reasoning - Using rules to solve problems.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Visualization - Imagining how something will look after it is moved around or changed.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Far Vision - Seeing details that are far away.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Memorization - Remembering words, numbers, pictures, or steps.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Night Vision - Seeing at night or under low light.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Spatial Orientation - Knowing where things are around you.
- Speech Clarity - Speaking clearly.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Hearing Sensitivity - Telling the difference between sounds.
- Trunk Strength - Using your lower back and stomach.
- Problem Sensitivity - Noticing when problems happen.
- Written Expression - Communicating by writing.
- Originality - Creating new and original ideas.
- Oral Comprehension - Listening and understanding what people say.
- Stamina - Exercising for a long time without getting out of breath.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Sound Localization - Noticing the direction that a sound came from.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")