Description
Key Responsibilities of the Systems Team:
Ensure Operating Systems are kept updated, including testing and executing upgrades
Regularly deploy application upgrades.
Create and maintain automation using tools such as but not limited to Ansible and Terraform (or adjacent technologies)
Ensure backups are performed successfully, test backups for integrity
Work with the security team to remediate necessary compliance changes
Maintain internal toolsets including but not limited to; monitoring systems, the ticket system, and low code automation tool sets (n8n)
Improve backend processes to support ticket completion efficiency
Perform log analysis and provide developers with telemetry and troubleshooting data for helping to improve our products
Work with third-party providers during any outages
Participate as a member of the on-call rotation (occasional weekends)
Assist colleagues with trickier troubleshooting tasks
Participate in documentation efforts
~5% Travel required
Other duties as assigned
Requirements
- A bachelor’s degree or higher in Computer Science or related field
* At least 2 years of experience managing a team of systems administrators
* Demonstrable experience using Linux operating systems (Debian/Ubuntu preferred)
* Demonstrable experience using Ansible
* Ability to read and/or write code in at least one of the following languages:
* Perl, Python, PHP, Java
* Proficiency with Bash and SQL/Maria databases
* Experience administrating Kubernetes or other containerized environments
* Ability to handle assigned tasks independently and also collaboratively across departments
* Demonstrated problem-solving proficiency
* Excellent communication, and interpersonal skills
Preferred Qualifications:
* Experience with any of the following technologies:
* Google, AWS, and Digital Ocean public clouds
* VMWare
* IP Networking and firewall configuration
* Apache/MariaDB/HAProxy
* Cloudflare
* Gitops
* Infrastructure as Code
* Demonstrable knowledge of Elasticsearch/Solr
* Experience participating in Open Source communities and projects
* Familiarity with Git and creating and maintaining CI/CD pipelines*
* Demonstrated knowledge of lending library operations.
* Experience with BWS-supported products (Aspen, Koha, Libki, Metabase, et al.)
