Description

Company Description:

Framingham State University was founded in 1839 for a singular purpose - to meet a public need and promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it.  Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast. 

FSU currently enrolls about 3,000 undergraduate and 1,200 graduate and professional students, offers 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields, and enrolls 48% BIPOC students and 54% first-generation college students in our undergraduate programs. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism. This commitment has earned FSU eight Insight Into Academia Higher Education Excellence and Distinction (HEED) Awards and led to our recognition in the Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

FSU is ideally situated between Boston and Worcester on land originally stewarded by the Nipmuc people for thousands of years. FSU and the surrounding area are steeped in history, achievement, and innovation, and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at www.framingham.edu/careers.

Job Description:

GENERAL STATEMENT OF DUTIES:

Under the general supervision of the Access Services Librarian, the Evening/Weekend Circulation Desk Coordinator is responsible for supporting our students, faculty, and administrators with accessing relevant resources and technologies in Whittemore Library.

SUPERVISION RECEIVED:

Access Services Librarian, Access Services Library Assistants

SUPERVISION EXERCISED:

N/A

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

Responsibilities include:

• Monitor the evening/weekend use of the library, providing a quiet, secure environment for study and access to various resources.
• Know and apply library procedures and standards.
• Check library materials in and out, register new library patrons, and assist patrons with locating library materials and placing library holds.
• Provide task instruction and demonstration to student assistants in accordance with library procedures and standards.
• Collect building statistics.
• Monitor library activities and reporting any unusual situations to the Campus Police.
• Lock front doors at closing/open front doors at opening.
• Answer phone inquiries and assist in-house library patrons.
• Communicate regularly with the Access Services Librarian and/or the Library Dean regarding any special instructions or information.
• During summer and other breaks, assist with shelving and paging during hours that the library is open.
• Assign student assistants stack duties, monitor their progress, and make sure they finish all tasks assigned.
• Solicit substitutes for students who are unexpectedly absent using student contact list.
• Create nightly/daily report of activities and observations to be emailed to the Dean and Access Services Librarian.
• Provide feedback on student assistants to Access Services Librarian to be considered in evaluation of student assistants.
• Perform other related job duties as required.

WORKING CONDITIONS:

Academic Library - works at front check-out information desk

PI285590634

Requirements

Requirements:

MINIMUM QUALIFICATIONS:

• Knowledge of customer service and experience dealing with the public.
• Awareness of library procedures and ability to resolve patron issues.
• Dependable and reliable attendance.
• Pleasant and courteous customer service attitude.

PREFERRED QUALIFICATIONS:

• Prior experience working in a library

Additional Information:

This is a part-time, non-benefited contract position, not to exceed 18 hours per week. The scheduled hours are as scheduled with supervisor. The pay rate is $18.00 per hour.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

• Cover Letter,
• Resume/CV,
• Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).

For best consideration, please submit application materials by July 27, 2026. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or [email protected].