JobLIST Employer FAQ and Help |
| This section is designed to provide answers to the most common questions and problems that Employers and Agencies run into when posting online and print ads through ALA JobLIST and using other JobLIST features, as well various options you may select to help you save money and time.
Please review our answers for the common questions listed below. If your question is not answered here, please contact ALA JobLIST staff at joblist@ala.org. Answers to common questions for Job Seekers can be found at http://joblist.ala.org/jobseekerhelp.cfm. Placing Orders on JobLIST
Formatting Your Ad Print Ads
Rates and Billing
Discounts Troubleshooting
General Information, Magazines Placing Orders on JobLISTHow do I place an ad on JobLIST? Submitting an ad through JobLIST is a quick and easy process that can be completed in about five minutes. Just follow these quick and easy steps. 1. Create an employer account on the right-hand side of the screen. 2. Log in to the system and select "Purchase Ad/Product." 3. Select the type of product that you would like to order, generally an online ad, or a line or display ad (both for print publications.) 4. Follow the screens to enter information about your ad. The first content screen allows you to enter general information about your ad. If you have selected a print product, be sure to select the correct magazine, or both magazines if you would like your ad to run in C&RL News and American Libraries. 5. On the following screen, you will see a box that says "ad text." Insert your ad text/copy here. You can also upload a logo on this page, if desired. 6. When you have completed the information about your ad, click "Save/Submit Ad." 7. On the order summary screen, select the payment method you would like to use; either Credit Card or Purchase Order, if you would like to recieve a bill. Press "Finalize Order." 8. On the final screen, ensure your address is complete and your billing information is correct, editing and entering information, as neccessary. When you are finished, submit the ad. Can I choose what day my online ad will appear online? For online only ads, you may select the date on which you want the ad to appear online. You can do this during the process of placing an ad; there is a field in which to enter a start date for your ad on the screen on which you enter the text of your ad. Ads can then be approved by staff, and will not appear online until the date specified by you. If you specify date within a day or two of ad placement, it is possible that your ad won't be approved in time to start on that date. Your ad will then post as soon as it is approved. If you do not specify a date, your ad will appear online when it is approved by ALA staff. I have submitted a print ad through JobLIST. What happens now? Staff from the appropriate magazine is notified when a print ad is placed. A staff member will review your ad and email you if he or she has any questions or if there is a problem with the ad. Otherwise, staff will approve your ad and you will receive an email with a confirmation and final price. Your ad will appear in the print publication as scheduled.
I have submitted an online ad through JobLIST. What happens now? What is the Profile Service Subscription? Profile Service Subscriptions allow you to fill out an additional form with general information about your school or organization. As job seekers search the site, they will be able to click on a link while viewing your ad that will take them to a page where they will be able to read this information and learn more about your institution. This is an excellent option if you plan to place several ads on our Web site, as you are able to write an unlimited text description about your organization, instead of having to pay for this same text in each of your ads. Please note that all Profile descriptions are verified before posting, so please ensure you are including profile text only. I would like to view the resumes of job seekers. What do I need to do? This a free function of all online ads. Simply place an online ad, and after it is approved, you will be able to search the resumes of job seekers registered on the site. After your ad has been approved, log in to JobLIST and click on "Placement Service" on the left-hand side of the screen. From there, you can view our resume bank, entering the appropriate search terms. You can also take advantage of our free communication tool, allowing job seekers and employers to communicate quickly and easily! I work for an agency and need to place ads for other organizations/multiple employers. How do I do this? If you need to place ads on behalf of other organizations, click on "Update Registration" in the left-hand side navigation. At the bottom of the employer registration screen, click on the box next to "Check here if you would like to place ads on behalf of other employers." When you go to place an ad, the first field will be "Employer Name." This is where you should enter the name of the institution on whose behalf you are entering the ad. The ad will then display on the front end of the site as an ad for that institution. Formatting Your AdPrint Ads What is the difference between a line ad and a display ad (print ads only)? A line ad is a largely unformatted block of text, without paragraph divisions. A line ad appears as you would expect a traditional classified ad from a newspaper to look. Display ads are "boxed ads," featuring larger text, more formatting, and also offer the opportunity to create paragraphs, bolder text, bullets and borders. What size are your display ads? A full page ad in C&RL News is 5 inches x 8 inches. Ads come in size increments of 1/4 page, 3/8 page, 1/2 page, 3/4 page, and full page, ranging in price from $525 to $1,100. A full page ad in American Libraries is 6 3/8 inches X 8 7/8 inches. Ads come in size increments of 1/12 page, 1/6 page, 1/4 page, 1/3 page, 1/2 page, 2/3 page, and full page, ranging in price from $140 to $2,340. Please view our ad rates page for a more detailed description of sizes and price points. Are there any special formatting requirements for our print ad? Line ads should begin with the title of the position, followed by the standard ad text. Display ads begin with the name of the job, followed by the institution name, and then follow up with the rest of the ad text. Online Ads Are there any special formatting guidelines for online ads? Our ad submission page responds to plain-text formatting. In other words, special font styles (bold, italics, etc.) and special formatting options (indentations, paragraphs, etc.) do not appear automatically. You may currently make your ad look more professional and easy to read by utilizing line breaks and hard returns. In order for these styles to appear, you must insert [blank] or [hr] (including brackets), where you want line breaks or hard returns to occur, respectively. Typing your text and pressing enter in between paragraphs will not yield the same result in the final ad. You must add this special formatting. You say to insert [blank] or [hr] where I want line breaks and hard returns to appear. What do these terms mean? [blank] and [hr] tell the system where to insert blank lines and when to jump to a new line. [blank] creates a blank line, allowing you to make paragraphs. [hr] moves the following text to the next line. You would use [hr] to make block addresses and lists. Please view the following page for further explanation and an example of the [hr] and [blank] commands: Using [hr] and [blank].
Rates and BillingHow much does it cost to place an ad through JobLIST? The costs of ads vary according to their size and type (print or online; for print, line or display). Pricing for all JobLIST products, including ads, can be found on our ad rates page. You will also find a button that will allow you to view an estimated cost of your ad after entering ad text. Please ensure your pop-up blocker is not enabled, as the message will appear as a separate small screen. Please also note that the figure is an estimate. You will receive a final price total from JobLIST staff. I would like to be billed for my order. How can I receive an invoice? On the "Order Summary Review Screen," you can select your payment type via a drop-down box. Select "Purchase Order" to receive a bill through the mail. When will I be charged/billed for my purchases? For Web-based services, such as online ads, banner ads, profile service subscriptions, and placement service subscriptions, charges will generally be made or invoices will be mailed approximately 7-10 days after placing your order, in order to allow for any changes or corrections to be made prior to billing. You will receive an e-mail when this occurs. For print advertising, charges will be made/invoices mailed during the early part of the month of the issue for which an ad is placed (for example, the first week of November for ads placed in the November issue). We do this to ensure that you can receive a tear sheet of your ad.
DiscountsWhat types of discounts do you offer? Presently, we offer the following discounts:
I am an ALA member. Why am I not receiving a member discount? Member discounts only apply to member organizations, not individual/personal memberships. If you have any questions about your status, please contact ALA Membership and Customer Services at: 1-800-545-2433, ext. 5. More information about the cost and benefits of an organizational or corporate membership is available through ALA MACS or JobLIST staff. You call also learn more on the Membership page of the ALA Web site.
TroubleshootingI have created an employer profile, but it does not appear on the JobLIST site. What do I need to do? Employers can create a profile at any time and save it with their other account information (click on "Create/Update Profile"), but in order for the profile to become active an employer must have at least one current online ad and a paid "Placement Service" subscription. The service can be purchased for 60 days at a time. When I click on the "View estimated cost of this ad" or "Preview ad text" buttons, nothing happens. Why? A number of features built into JobLIST, including special offers, estimated ad costs, and ad previews, use pop-ups. To take advantage of all of the site's features you need enable pop-ups for joblist.ala.org. The rates page says that I can add an online version of my ad to my print order for a flat fee, but I don't see how I can do this. The rates page says that I can add an online version of my ad to my print order for a flat fee, but I don't see how I can do this. How do I add the online ad? When you purchase a print ad, you can receive an online ad for the same position at a significantly discounted flat fee. You must enable pop-ups for this Web site in order to see the offer for the flat fee ad or any other special offers. See the full ad rates page. I didn’t see the pop-up and I have completed my order. Is there anything I can do to take advantage of the offer now? If you have placed your order and would like to add the discounted online ad, please go into JobLIST and place a regular order for an online-only ad. Indicate in the "Employer Notes" section of the order form that you are placing an ad that corresponds to a print ad. All charges are processed manually and reviewed by staff, so we will ensure that you receive the discounted price. E-mail: joblist@ala.org if you have any questions. I am trying to submit my ad on JobLIST, but when I push “Submit” on the payment screen, nothing happens. What should I do? Follow these steps in order if your order does not go through: 1. Try switching to another browser. Please review list of supported browsers here. Several users have reported problems while using an older version of Netscape. Try switching to other browser, such as Mozilla Firefox or Internet Explorer. Please try to submit your order after opening the screen in a new browser. 2. If step one does not work, try changing your payment type to purchase order on the Order Summary review screen, and attempt to submit again. Occassionally, due to errors in the credit card number, the system will not accept your order. We would be happy to send you a bill if you select “Purchase Order.” 3. If step three does not work, please call JobLIST staff (contact information is available here). JobLIST staff is able to submit your ad as a purchase order, in which case you will be sent an invoice. I need to update my account/contact information. Where do I do this? To update your account information, click on "Update Registration" in the left-hand side navigation, make any necessary changes on the account registration screen, then click "save" at the bottom of the screen. GENERAL INFORMATION—MAGAZINESTell me more about your print publications. College & Research Libraries News is a monthly (July/August combined) publication produced by the Association of College and Research Libraries, the largest of the American Library Association’s divisions. C&RL News reaches over 13,000 subscribers each month, the majority of whom are connected to university or research libraries. C&RL News is published in a traditional journal-style format, with smaller pages. American Libraries is a monthly (June/July combined) magazine published by the American Library Association. It is sent to all ALA members each month, and features larger magazine-style pages. What are the deadlines for your magazines? The deadlines are as follows: Ads are accepted until the 5th of the preceding month (i.e.- November 5 for the December issue). We will continue to accept ads until a few days before our issue goes to press, around the 14th of the preceding month, contingent on space. All C&RL News ads received after the 5th of the preceding month will be assessed a $100 late fee. |
